Responsible Gaming at tj99

Our Commitment to Responsible Gaming

At tj99, we take responsible gaming seriously. We are committed to providing a safe and enjoyable environment for all players across Bangladesh — from Dhaka to Chittagong, Sylhet to Khulna. While online gaming and cricket betting are exciting forms of entertainment, we understand that for a small number of players, gambling can become problematic.

Our responsible gaming framework gives every player the tools and information they need to make informed choices. Whether you are setting personal deposit limits, taking a short break, or permanently self-excluding from the platform, tj99 makes these options accessible and straightforward. This page outlines the resources available to you and guidance on recognising when gambling may be causing harm.

Age Restriction Policy — 21+ Only

tj99 is strictly an adult-only platform. All players must be 21 years of age or older to create an account, make a deposit, or participate in any game or betting market. This policy applies to all users in Bangladesh without exception, regardless of the game type — whether cricket betting, slots, live casino, crash games, or fishing games.

If we have reasonable grounds to believe that a player is under 21, we will immediately suspend their account pending identity and age verification. Any winnings accumulated during the period of suspected underage play may be withheld. We strongly encourage parents and guardians to use internet filtering tools to prevent minors from accessing online gambling sites.

Self-Exclusion Options

If you feel that gambling is no longer a form of entertainment and is starting to affect your finances, relationships, or mental well-being, self-exclusion is available as an immediate protective measure. There are three self-exclusion options at tj99:

• Short-term exclusion (1 week to 1 month): a temporary cooling-off period where you cannot log in or place bets.
• Medium-term exclusion (1 month to 12 months): a longer break with a mandatory cool-down period before reinstatement can be requested.
• Permanent self-exclusion: your account is closed indefinitely and cannot be reopened. This decision is irreversible and is recommended for players with serious gambling problems.

Deposit Limits & Budget Controls

Managing your spending is one of the most effective ways to keep gambling fun and within your personal comfort zone. tj99 allows you to set strict deposit limits directly from your account settings. These limits can be reduced at any time with immediate effect, but increasing a limit requires a mandatory waiting period to prevent impulsive decisions.

• Daily deposit limit: cap the maximum amount you can deposit within any 24-hour period.
• Weekly deposit limit: control your spending across a full 7-day rolling window.
• Monthly deposit limit: set a hard cap on total deposits within a calendar month, helping you plan within your monthly budget.

Time-Out & Reality Check Tools

Sometimes all you need is a short break. The time-out feature allows you to pause your tj99 account for a defined period — from 24 hours up to 6 weeks — without permanently closing it. During this period you will not be able to log in, place bets, or make deposits. Promotional emails will also be paused so you are not tempted during your break.

The reality check feature sends you a notification after a set session duration — for example, every 30 or 60 minutes — reminding you how long you have been playing and what your net session result is. These nudges are designed to maintain awareness and encourage mindful play rather than mindless continuation.

Recognising the Warning Signs

Problem gambling can develop gradually. The following signs may indicate that gambling is becoming harmful. If you recognise any of these patterns in yourself or someone you know, please seek help immediately:

• Spending more money or time gambling than you originally intended, and feeling unable to stop even when you want to.
• Borrowing money, selling possessions, or neglecting bills and essential expenses in order to fund gambling.
• Chasing losses — continuing to bet in an attempt to recover money that was lost, often leading to greater losses.
• Gambling is affecting your work, studies, or personal relationships, or you feel anxious, irritable, or depressed when not gambling.